What Information We Hold and Why
We collect the information you give us when you register — your name, contact details, and account credentials. When you make a deposit through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount so your wallet balance reflects correctly and disputes
-
1
can be resolved quickly. We also collect device and session data — your browser type, IP address, and the pages you visit — to detect unusual activity and keep your account secure. If you contact our support team, we retain the conversation history so we can
-
2
follow up without making you repeat yourself. We do not sell your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet or GrabPay is limited to what those processors need to complete your transaction. Your access to and use of
-
3
this platform is subject to local law where you are located, and eligibility depends on whether access is permitted under the laws of your region. We retain your account data for as long as your account remains active, and for a reasonable period after closure to
-
4
handle any outstanding queries or compliance requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.